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Logistics Supervisor

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Premier Research Labs

Position Summary:

The Logistics Supervisor is responsible for managing assigned shipping and receiving leads, print shop, and associates. They are also responsible for recommending improvements in shipping and receiving methods and procedures.


  • Essential Functions:Manage department employees:
  • Ensure effective employee relations by providing coaching, development, and performance management.
  • Balance quality, productivity, cost, safety, and morale to achieve positive results.
  • Create and manage existing and custom personnel schedules to maximize production.
  • Manage employee training and records of training.
  • Perform hiring, promotion, discipline and termination of employees. Evaluate employees through performance reviews and recommend develop employees for mutual benefit.
  • Shipping:
  • Observes, analyzes, and researches shipping operations to develop and implement an efficient process.
  • Learn product and equipment characteristics to maximize production. 
  • Prepare material for shipment including packaging, labeling, and processing shipments
  • Ensure all orders are shipped promptly and accurately with a goal of 100 percent accuracy.
  • Maintain inventory accuracy and ensure supplies and equipment necessary for shipping functions are available. Utilize first in, first out (FIFO) rotation of stock.
  • Communicate effectively within and between departments including sales, production, and receiving
  • Receiving:
  • Observe, analyze, and research receiving operations to develop and implement an efficient process.
  • Learn product and equipment characteristics to maximize production. 
  • Maintain inventory accuracy and ensure supplies and equipment necessary for receiving functions are available.
  • Schedule and maintain receiving flow in accordance with production needs
  • Generate NCMR for issues requiring resolution as required
  • Communicate effectively within and between departments including purchasing, sales, production, and shipping.
  • Learn product and equipment characteristics to maximize production. 
  • Quality:
  • Author and/or review work instructions, forms, assembly instructions checklists and other documentation as required in accordance with cGMP and company guidelines.
  • Perform inspections and conduct routine audits of work areas for compliance to safety, sanitation, and quality requirements
  • Identify non-conformance and process issues, perform root cause analysis, and implement corrective actions.
  • Technical:
  • Proficient in Microsoft Word, Excel and Outlook to perform daily tasks.
  • Ability to develop Microsoft Excel spreadsheets and graphs to present metrics, trending and cost analysis.
  • Ability to utilize ERP system for inventory control purposes
  • Ability to operate a forklift and other material moving equipment and observe and manage others who operate daily.
  • Be a leader for the logistics departments and promote a continuous improvement environment through data and collaboration (KPIs, performance metrics, etc.)


Education & Experience:

  • High School Diploma or equivalent
  • Two-year degree in related field preferred, or four years management and/or supervisory experience
  • At least 2 years experience with shipping, fulfillment, and inventory management experience.
  • At least 1 year International freight and international document filing experience preferred.
  • Previous cGMP experience preferred preferably in a 29 CFR 111 Dietary Supplement or 29 CFR 211 Pharmaceuticals shipping facility.


Core Competencies:

  • Leadership including:
  • Conflict resolution
  • Employee morale & motivation
  • Leading by example
  • Time Management
  • Problem Solving/Analysis
  • Documentation including creation, training, and review of employee filled forms.